What services do you offer?

We offer a variety of cleaning services, including residential cleaning, commercial cleaning, deep cleaning, move-in/move-out cleaning, carpet and upholstery cleaning, window washing, Yacht Interior cleaning , Office cleaning and more.

What areas do you serve?

We serve Broward and Miami Dade areas. If you’re unsure whether we cover your area, please contact us directly on our e-mail address or phone number.

How can I book a cleaning service?

You can book our services through our website, by phone, or by emailing us. Visit our “Contact Us” page for more details.

Do I need to be home during the cleaning?

It’s not necessary for you to be home during the cleaning. Many clients provide us with a key or access code to enter their property.

Pricing and Payment

How do you price your services?

Our pricing depends on several factors, including the size of the space, the type of service requested, and the frequency of the service. We offer free quotes, so feel free to contact us for more information.

What forms of payment do you accept?

We accept various forms of payment, including cash, credit/debit cards, and electronic transfers. Down payment maybe required during the booking process and full payment is usually required upon completion of the service.

Do you offer any discounts or promotions?

Yes, we offer discounts for recurring services and special promotions throughout the year. Check our website regularly to stay informed about current offers.

Cleaning Details

What cleaning products do you use?

We use high-quality, EPA approved as well as eco-friendly cleaning products that are safe for your family, pets, and the environment. If you have specific product preferences or sensitivities, please let us know.

Do I need to provide any cleaning supplies or equipment?

No, we bring all necessary cleaning supplies and equipment. However, if you have specific products you prefer us to use, we can discuss your request and we can try to accommodate that.

What should I do before the cleaners arrive?

To ensure a thorough clean, we recommend tidying up personal items and decluttering surfaces. This allows our team to focus on cleaning rather than organizing.

Policies and Guarantees

What happens if I'm not satisfied with the cleaning?

Customer satisfaction is our top priority. If you are not satisfied with the service, please notify us within 24 hours, and we will do our best to address your concerns.

What is your cancellation policy?

We require at least 24 hours’ notice for cancellations. Cancellations made within 24 hours of the scheduled appointment may incur a cancellation fee.

Are your cleaners insured and bonded?

Yes, all our cleaners are fully insured and bonded to ensure the safety and security of your property.

Can I request the same cleaner for each visit?

Absolutely! We understand the importance of consistency and will do our best to accommodate your request for a specific cleaner.

COVID-19 Related Questions

What measures are you taking in response to COVID-19?**

We are following all CDC guidelines, including wearing appropriate PPE, practicing social distancing, and thoroughly disinfect our equipment between jobs. Clean and disinfected set of tools and equipment is used in each premises to avoid any cross contamination . Your health and safety are our utmost priority.